For ease of pickup and transfer after the event, kindly have plates, platers, cups and silverware scraped and rinsed. An additional cleaning fee of $150 will be charged for failure to have items properly prepared for pickup. 

While we trust that each host will treat rented items with care, we know that accidents happen. As such, a security deposit of 25% of the total rental fee is required up front to cover any potential damages to the borrowed property of Ruens. A credit card must be left on file to ensure any damages over the 25% will be covered. If damages occur, we will draft up an itemized list for you to view and will collect payment promptly.

A 50% deposit of your total bill will be required upon booking, with the following balance to be paid at the end of the event.

Your 25% security deposit will be returned, once all properties of Ruens has been collected and

inspected. You can anticipate the return of your security deposit, no later than 24 hours after the

event. This allows adequate time for pick up, proper inspection and cleaning.

A contract will be drafted to ensure the rental policy is upheld. A signature will be required.